SIMPLE. SAFE.
EXCHANGE WHATSAPP MESSAGES AND INTEGRATE THEM WITH SALESFORCE.
Agile
Nitzap integrates your messages and activities with your CRM records, to improve the sales and customer support team's productivity. Available at AppExchange and as a Google Chrome Extension.
* 15-day free trial period. Download below:
** It's not necessary, initially, to download and install Nitzap on AppExchange, you can just download the Google Chrome Extension at first and then request your Salesforce Admin to install it on Salesforce.
Agile
Nitzap integrates your messages and activities with your CRM records, to improve the sales and customer support team's productivity. Available at AppExchange and as a Google Chrome Extension.
* 15-day free trial period. Download below:
Nitzap App
Nitzap was developed to meet your sales and customer support team's needs while communicating through WhatsApp. Sync your contacts with leads and accounts, create new leads, contacts, cases, opportunities, requests, contracts, tasks, events, notes and any other records you are allowed to on Salesforce. Upload pictures, videos and documents directly from WhatsApp Web to your Salesforce records.
Sync contacts with leads and accounts
Create opportunities straight through WhatsApp Web
Link records to Salesforce CRM
Resources
User Experience - UX
Nitzap was designed to be used with Salesforce, so we built everything with Lightning Components to provide you the best experience possible!
Not only that, but by creating and visualizing records the user will have the same form and fields they would have available on Salesforce. That means Nitzap is the best choice when it comes to integrating WhatsApp and Salesforce.
WHATSAPP CONTACTS
Link or Create
With your WhatsApp contacts, Nitzap allows you to create new Leads or Contacts, and you can also link them to client's or partner's accounts.
YOUR CONTACT'S RECORDS
NITZAP 360
Nitzap identifies your Whatsapp contacts and presents you a 360 vision of them, including leads, opportunities, requests, cases, contracts, assets and many others, whether they are native or personalized on Salesforce. Awesome, right?
SLIDE AND ATTACH***
Pictures, Videos and Documents
Everyone's wanted to slide a Whatsapp file to the specific Salesforce record at one point, right? With Nitzap, you can do that, and slide right to the record you want. Files of up to 25MB can be uploaded into your Salesforce record just by selecting and sliding.
***currently, the functionality of selecting and sliding only works on computers with Windows operating system.
NITZAP ON SALESFORCE
A world of possibilities and insights
When the Salesforce Admin installs the Nitzap APP on the Salesforce Org the message records can be synced up with Salesforce on a personalized app or object, allowing them to create reports and dashboards. They may also create triggers and flows to develop an action. When installing, Nitzap already provides some of these insights in dashboards, accounts, lads, contacts and users.
OTHER FUNCTIONALITIES
CRM Tasks, Calendar and Audios
Manage your tasks, events & calendar, record phone calls, and send emails without even leaving WhatsApp.
You can also go to your contact and record an audio where you may register, for example, what was discussed with the contact, info about negotiations or any other information you consider relevant. The file will be saved into your Salesforce.
USER'S PRIVACY
Messages' contents
For many businesses the contents of messages that are exchanged can be confidential. If that's the case for you, don't worry! There are many possible settings concerning the privacy and synchronization of messages on Nitzap, It's up to the Salesforce Admin to select the ideal one to their Org. Additionally, there's the option to blur the messages. That way, when you're sharing your screen, no one will be able to read your chats even if WhatsApp is open!
Nitzap is powerful and flexible!
Standard Security
Protected with
end-to-end encryption
Chats initiated with your customers remain safe since Nitzap doesn't record, doesn't copy and doesn't use message forwarding servers! With the protection of end-to-end encryption your messages and calls remain safe and only you and the contact you're talking to can read or listen to them. The integration of messages and records between Nitzap and Salesforce happen through API's made available by the Salesforce platform itself.
Want to learn more about NITZAP?
FILL THE FORM BELOW AND WE'LL CONTACT YOU.