Latest update: August 01, 2022.

Nitzap is an integration solution between Whastapp and Salesforce, developed by Datago Technology Ltd., a technology company based in Vitoria/ES - Brazil.

Deeply concerned about your Privacy be it as a client and/or visitor of our website, we aim for the highest level of protection of the personal data processed by us.

We elaborated the following Privacy Policy so that you understand our practices concerning the collection and processing of your personal data, your rights and our commitments.


DATAGO TECHNOLOGY LTD., BRAZILIAN TAX ID nº 30.728.220/0001, is the Controller of your personal data collected and processed by our services, as a visitor of our website, participant of our selection process, a client and in logging into our solution.

Such Policy does not apply to our solution NITZAP, where personal data is processed as OPERATOR, on behalf of our clients that hire our solution and, as such, the processing will only take place as instructed by our clients (then Controller) and considering applicable legislation.


On NITZAP there is no storage of the data exchanged between WhatsApp and Salesforce. We are an integration solution only. The data is stored on the respective servers of the integrated solutions.

The data actively provided by you or collected by us are considered confidential. We are committed to adopt every technical and administrative measure apt to protect your personal data, noting, for example, the guidelines of safety patterns established by current legislation.

Data informed by the Holder. Information provided directly by you in order to operate on NITZAP (log in), website, WhatsApp, email, support, sales area, and/or records filled during interactions with NITZAP. (i.e. forms to schedule demonstrations and for newsletters, among others).

Informational data such as your name, email, and phone number to log into NITZAP, shared by you in our social media or any other data provided when creating or altering your profile or to simulate, hire or cancel any service we provide.

We do not process sensitive personal information or those from kids or teenagers (underage) to operate on NITZAP (log in), website, or for any marketing or commercial purposes.

You will be solely and exclusively responsible for the veracity of the personal data provided.. We hold no responsibility for the truthfulness of any data provided by you, as well as possible damages caused by inaccuracy of said data and/or it being outdated.

Third Party's data.. Information collected by us from partner companies, suppliers and service providers, protected according to practices determined by this Privacy Policy and with the restrictions imposed by the data source. Such data includes: (i) service providers that help identify a location based on your IP address to personalize our service and for other motive compatible with this Policy; (ii) service providers in safety that supply us with data to protect our systems, to prevent frauds and to help protect the safety of our registrations; (iii) co-marketing partner companies; (iv) online and offline data providers, from which we obtain aggregated demographic information, interest based data and data related to online advertisements; (v) publicly available sources, such as information available to the public on platforms like social media (Facebook, Instagram, Linkedin and similar others) and through public databases that associate IP addresses and Internet providers (ISPs).

Data collected automatically on our website. Information collected when you browse through our website as a user or visitor, for example: the internet protocol address (IP), the URL previously entered, the following URL accessed, the internet browser, pages visited, searches made, used to connect your computer to the internet, the location of your device or computer; metrics from the device used, app usage, data connectivity and any errors or eventual failures, technical error occurrences, your interactions with resources and service contents, your setup preferences and backup information, location of a device with the app open, your interaction with our emails, our text messages and our messages sent via communication channels, data collected by the use of cookies, web beacons and other technologies. You will be able to obtain more information about the cookies we use below.


We process the personal data collected in strict accordance with the Brazilian General Data Protection Law (Brazilian Law nº 13.709/18) and other applicable internacional laws, with legitimate and specific intent, including:

  • Provide and manage our service provision;
  • Improve, perfect and personalize our services;
  • Process your registration;
  • Fulfillment and Execution of contract;
  • Verify your identity and ensure greater security during your experience with NITZAP;
  • Exercise right of defense in judicial, administrative or arbitration proceedings;
  • Fulfill authority, administrative or judicial decisions;
  • Notify you about eventual alterations in our services;
  • Process complaints, doubts and your requests;
  • Conduct service satisfaction surveys;
  • Selection processes;
  • Analyze data in order to perfect the usability, experience and interactivity of our website;
  • Make offers and/or provide more assertive recommendations to your necessities or interests, including through marketing campaigns or simulations performed;
  • Conduct communication and marketing of relationship surveys, to improve our services;
  • Use cookies, according to this Policy;
  • Conduct registration maintenance and updating;
  • Support and promote our activities.

We will only process personal data essential for the fulfillment of our services.

In case you want to know more about how your personal data will be processed by us based on the purposes described in this item, contact us through the email


All data sharing is made when strictly necessary and following rigid safety confidentiality patterns, according to laws and norms of privacy protection, always respecting and ensuring that others respect the confidentiality of your information and the present Privacy Policy.

We can share your information with:

  • Service providers, suppliers, subcontractors and/or commercial partners for the perfect execution of our services. For example, professional consultants, data analysis suppliers, IT consultants in charge of tests and developments in our technology sales systems;
  • Companies responsible for detecting, preventing or addressing illegal or suspicious activities, technical or safety problems, according to measures required or permitted by law;
  • Publicity and Marketing companies, to select and run relevant advertisements to you, as authorized;
  • Fiscal, judicial or administrative authorities in order to comply with current legislation and/or orders/determinations presented by them.

We do not authorize said companies to use or divulge your personal data, unless with the specific purpose of providing the services hired by us (which include maintenance and improvement of our services).

In case of any reorganization, reestructuracion, fusion, sale or asset transfer, transferring data is necessary for the continuity of the services offered, in a way that the company receiving them will commit to respect your personal data in accordance with the present Privacy Policy.


Your information can be processed in servers located outside of Brazil, such as Amazon Web Services (cloud storage), and between servers of the platforms used by our commercial team, like Salesforce, for example.

Not to worry, though! No matter where your information is processed, we will make sure the data is transferred according to this Privacy Policy, to what is permitted by the applicable data protection laws and that contractual, technical and organizational measures are observed, ensuring greater security to your personal data.


As soon as we collect your information, we will use rigid processes and the best safety and technological resources to seek to protect your personal data against losses, thefts and non-authorized access, usage and alterations, such as data cryptography, data access control, usage of firewalls and Secure Socket Layers ("SSL"). However, despite our continuous efforts, you should be aware that it is impossible to guarantee 100% of said protection.


Your personal data will be kept by us, according to current legislation, for the period needed to satisfy the purposes to which they were collected, as described in this policy, or in order to fulfill the legal requirements applicable.

From the moment the intent for which the data was collected is attained or in case the personal data are no more needed to reach said motive, they will be deleted within the scope and technical limits of the activities, being the conservation authorized in situations fixed by current legislation. Your personal data will also be excluded by decision of competent authorities.

You can obtain further information about retention of your personal data through the email, as well as require your exclusion at any given time.


You can contact us, at any given time, in order to:

  • Confirm the existence of your personal data processing;
  • Obtain information about how to access your personal data;
  • Correct or require the correction of incomplete, inaccurate or outdated information (just like you provided the data, you are able to correct or update it).
  • Obtain information about anonymity, blocking or deleting unnecessary, excessive or data processed nonconforming to the LGPD;
  • Obtain information about portability of your personal data to other service providers, with express requirement;
  • Request deletion of your consented processed personal data, except in cases of legal guard or other reasons expressed by law;
  • Obtain information about public and private entities with which we share your data;
  • Obtain information about the possibility of nonconsenting, as well as being informed about its consequences, in case of denial;
  • Withdraw the consent to process your personal data, except in cases provided by current legislation;
  • Other rights of the personal data holder, according to current legislation.

To exert any of the rights expressed above, as well as determine your preferences on the processing and usage we make of some of your personal data, you can contact us on the email address

For safety reasons, we can only meet your requests if we are sure about your identity. That being said, we may solicit additional data or information to confirm the identity and authenticity of the requester.


Cookies are mechanisms with which websites store in your browser, while you use the internet, information that assist and personalize your access.

To improve your experience, provide and better our services aiming for greater safety while browsing, using and interacting, our website uses the following cookies:

Necessary Cookies

These cookies are indispensable for the website to run and cannot be turned off in our systems. They are generally defined solely in response to actions taken by you, like defining your privacy preferences, logging in or filling forms. If wanted, you may set your browser to block or alert you about them, however some parts of the website may not function properly.

Analytical Cookies

Provide information about how our website is being used so we can improve the user experience. The data captured is aggregated and anonymized.

Marketing Cookies

Provide information about the user's interaction with the contents of our website, assisting in better understanding the efficacy of our email and website contents.

Cookies in Rating

Those in the process of rating, along with the individual cookie suppliers.

To deactivate cookies on your browser, follow the instructions usually located on "Help", "Tools" or "Edit" menus in your browser. Remember, though, that some resources and services of our website may be compromised or limited.


You may approve that we use your personal data to promote our solutions or services through verifying boxes located on the registration forms.

If you decide that you no longer wish to receive said communication, you may cancel your subscription to receiving marketing related messages at any given time, following instructions provided in the messages.

To cancel the subscription to marketing messages sent by any means, including third party's social media, you may opt out at any moment, canceling your subscription, through the links available in our messages.

Please note that, even when canceling your subscription to our marketing messages, you will still receive important administrative messages, related to the activity in our solutions.


Possible doubts about this Privacy Policy may be treated through the email We'll be available on working days from 9AM to 6PM BRT and we'll reply as soon as able.

We will apply every effort possible to answer all questions you may have about the way we process your personal data. However, if there is still any unresolved doubt, you have the right to seek the competent data protection authorities.


The present Policy may be altered at any given moment and, using our services after such alteration constitutes, to the limits imposed by law, a consent to the altered Policy.

As such, we recommend that you periodically review our Privacy Policy to keep up with recent information. Don't worry, though, in cases of significant alterations, we will communicate you in advance through our website or the email address you registered.